Customer Reviews
customer Survey
customer Satisfaction
customer Satisfaction
Everyone knows that Santa is obsessed with happy children! So, after our first Holiday Season, and in preparation for 2021, we sent out a Customer Survey to make sure we are meeting our customer needs. A summary of questions/answers is below:
- Q: Please describe the overall quality of your experience with North Pole to You Videos?
- A: (0%) Poor, (0%) OK, (100%) EXCELLENT
- Q: As we develop our website and online collateral, may we use your child's video for example purposes?
- A: (100%) YES
- Q: Suggestions for improvement?
- A: Keep up the great work!
customer Satisfaction
customer Satisfaction
customer Satisfaction
Sure, we could just tell you about our customer satisfaction survey, but why not let THEM tell you in their own, unsolicited, emailed words:
- "Oh my goodness! This is amazing!! We just showed it to them and they were SO excited! This has definitely helped keep the Christmas magic alive (especially after the way this year has gone)! Thank you, thank you, thank you!!! And Merry Christmas to you!"
- " She was so excited. Thanks again how special!"
- " Thank you! These are wonderful! You should be proud - so good!!!!"
- " Thank you so much!! (child's name) absolutely loved his video. He was thrilled when you told him he made the nice list."
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